How to get rid of the mess
Wednesday, September 11, 2019
First, full disclosure. My desk is not as tidy as it could be. But in our line of work it can be very difficult to keep the disorder to a minimum. Business cards … customer files … the brochures you refer to all the time.
But I firmly believe that September marks a new beginning. I think this is a month as good as any other to make new resolutions about having a more orderly and professional workspace. Less disorder means less stress and, I think, a more professional attitude towards your career.
Last week I did an important cleaning of my office. I felt much lighter, everything was renewed, I could prioritize things better. What a great feeling!
For some advice, I contacted Kathleen O & # 39; Brien, director of How It Stacks Up, a Canadian professional organizer who has worked with clients as varied as travel consultants and contractors (once she organized a boy's truck).
"The biggest challenge is to make people put aside things that no longer serve them," she says. "The absolute goal is to have on your desktop only what you need now."
She makes some great suggestions about the specific challenges of the travel industry …
Keep current ones in magazine file folders that you can tag. Don't forget to discard outdated ones!
Check out the step sorters, like this one from Staples (O & # 39; Brien's favorite office supply store because "You can buy at home and they have excellent sales!"). Tagged with the name of the client (and perhaps the date of departure and / or destination), the client's current files will be accessible at a glance.
They are useful, but today there are better ways to organize them. O'Brien recommends the Camcard application. Not only will you scan business cards on your phone, but you can also add details and store them by your own categories, e.g. Hoteliers; Weekend Getaways; Limousine services, etc.
GIFTS AND PROMOTIONAL ITEMS
Whether they are yours or from suppliers, store them in a transparent plastic box with a lid for easy reference and access. And use them! Pass them on to your customers, who can appreciate those little new gifts.
"Getting rid of the disorder not only makes you more efficient, it actually eliminates stress and anxiety," says O & # 39; Brien. "I have had clients with tears of gratitude in their eyes when they have seen what I have done with their workspace."
Ready for some mess? You can contact Kathleen O & # 39; Brien, who is in Toronto, through howitstacksup.com. If you are outside of Toronto, you are a member of a national society of professional organizers and are pleased to provide references throughout the country.
Lynda Sinclair, CTM, is the Senior Vice President of Leisure at Vision Travel Solutions, which has a constantly expanding and vibrant program for independent agents. With more than 30 years in Canada's retail travel industry, Lynda says "live and breathe what happens on the front line." You can reach her at [email protected]
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With more than 30 years in the Canadian retail travel industry, he says "live and breathe what happens on the front line." You can reach her at [email protected]
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