Pharmacists have a respected role in the local community; accessible and trustworthy, many patients returned to their pharmacy before consulting your doctor. However, an issue that is still very hidden in the corner when it comes to health care is mental health. Despite the fact that up to a quarter of the UK population experience anxiety, depression and more every year, which is an issue that does not get enough attention. Your pharmacy is doing everything possible to help people with mental health problems? If not, we have some tips to help you improve your approach.
One of the reasons why mental health is such a silent issue is due to stigma and the lack of understanding surrounding it. While an employee (and employer) would not think twice before calling patients with physical illness or injury, issues such as depression rarely ever have the empathy they deserve. For this reason, many patients simply trying to shake off the mental health problems, rather than to face them head on.
As a pharmacy, it is important to create a positive environment that encourages people to express about any problems – mental or physical, big or small, apparently – they have. You will be amazed at the response you get from your patients, and to build trust with your team.
The evaluation of mental health patients
is important to recognize that patients with mental health problems are often in a vulnerable position . This makes paying attention to their health and welfare of a key responsibility as one of its first points of contact in the medical community. Keep an eye on your prescriptions can ensure they are getting the type and amount of medication for your needs. However, this role should be extended to those patients who have a history of mental health problems in their medical records also. Looking at the symptoms of depression, anxiety or other problems like anorexia at your pharmacy could allow his team to intervene and offer support at the right time. If you notice a change in behavior, attitude or appearance of a patient, make a record and monitor the patient to see if the next steps are necessary.
providing support and guidance
When patients need additional support, signposting to relevant bodies encourage them to take action, whether visiting her GP, calling a help line or visit a mental health clinic. It could also raise awareness about the available storage leaflets and putting up posters at your pharmacy help to give the less confident about coming forward the information they need to address their concerns.
Mental health is an issue that is trickling into the spotlight, as health organizations, charities and the public to find new ways to address the growing crisis mental health United Kingdom. By creating an environment of trust and positive with the resources in place to support people with problems such as depression and anxiety, your pharmacy can position itself at the forefront of this outstanding issue.
This article was written by Kelly Gilmour Grassam with useful information from Protect Pharma . You can follow Kelly on Twitter @KellyGGrassam